GROUP FITNESS ETIQUETTE & POLICIES
(updated 2/9/2026)
BOOK IN ADVANCE
Reserve your spot early to guarantee participation. Classes without any reservations
four (4) club operating hours before the start time will be canceled. Booking ahead helps
keep our schedule running smoothly.
CANCEL IF YOU CAN’T ATTEND
Plans change, we understand! Please cancel your reservation as soon as possible so
another member can take your spot.
STAY HOME IF YOU ARE SICK
If you are feeling under the weather, do not go to a group exercise class. Respect your
classmates by not spreading germs in a shared space.
CHECK CLASS STATUS
Before heading to the club, check out the white app for updates, cancellations, or
schedule changes.
ARRIVE ON TIME
Please arrive a few minutes early to get settled. This will allow you to set up, introduce
yourself to the instructor (especially if you are new or have injuries), and avoid
disrupting the flow once class begins, which affects everyone’s experience.
STAY FOR THE ENTIRE CLASS
Leaving early is disruptive to the group and disrespectful to the instructor. The cooldown
is part of the workout and helps prevent injury, so stay for the final stretch.
REPORT INJURIES OR LIMITATIONS
Let your instructor know about any injuries or physical limitations before class so they
can provide safe modifications.
PERSONAL BELONGINGS
Store jackets, bags, and personal items in the locker room. Items left on the studio floor
can create safety hazards.
RESPECT OTHERS’ COMFORT
Please avoid strong perfumes, lotions, or hair products before class. Strong scents can
cause allergies or headaches in small, crowded, and enclosed spaces where people are
breathing heavily.
DRESS APPROPRIATELY
Wear proper workout attire and footwear suitable for the class.
FOLLOW INSTRUCTOR GUIDANCE
Listen to cues and modify exercises as needed to ensure a safe and effective workout.
Don't feel pressured to use the heaviest weights or do the highest-intensity version of a
move, especially if you are new. Listen to your body and follow the instructor’s
modifications.
CLEAN UP AFTER YOURSELF
Wipe down equipment and return all items to their proper place after class.
REPORT CONCERNS & SHARE FEEDBACK
Have an idea or notice an issue? Let our team know, your feedback helps us improve
every class experience.
MINIMUM PARTICIPATION POLICY
Classes that do not average at least 6 participants over a two-month period may be
modified or discontinued with 30 days’ notice.
